Jack Bracken is a Staff Software Engineer at Zendesk since March 2020, with previous roles as a Senior Software Engineer and Full Stack Engineer. Prior to Zendesk, Jack served as a Senior Automation Engineer at AIB from May 2016 to March 2020, specializing in Infrastructure Automation and Continuous Integration with tools such as Chef, Ansible, Terraform, Packer, and Jenkins. Additional experience includes working as a Ruby on Rails Developer at Showoff Mobile Development and as a Web Developer at Wooq, where Jack contributed to an event management and ticketing app. Jack began a career in technology as an intern at Aonta, focusing on build release and sysadmin tasks. Jack studied Computer Science at University College Dublin from 2009 to 2015, although the degree was not completed.
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