James O. is a seasoned software engineering professional currently serving as a Senior Staff Software Engineer at Zendesk since April 2021, where responsibilities include leadership in the Edge Infra team, focusing on edge proxies and CDN integration. Previously, James O. was a Systems Reliability Engineer at Cloudflare, Inc. from July 2013 to March 2021, being a founding member of the London Operations team, which evolved into the SRE team, with a focus on maintaining a global network and developing solutions against DDoS attacks. Earlier in the career, James O. worked at Mizuho Corporate Bank from July 2004 to July 2013, holding roles as a Unix Systems Administrator, providing support for various Unix systems, and as a Desktop Support Analyst, overseeing desktop PC support for multiple Windows operating systems.
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