Jeff Michael is a seasoned software engineering professional with extensive experience in test automation and quality assurance, currently serving as a Staff Software Engineer at Zendesk since February 2019. Michael's career includes significant roles at Synamedia and Cisco, where leadership in automated testing for streaming video and customer-facing interfaces was emphasized. At Zendesk, proficiency in improving test processes across organizations has been demonstrated through initiatives like introducing Cypress tests and optimizing team workflows. Michael's background in developing robust test frameworks and processes spans over two decades, with notable contributions at Glassdoor.com, Papilia, PRN, and several other companies, underpinned by a strong educational foundation in Computer Science, Chemical Engineering, and Chemistry from Purdue University.
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