John Ford is a highly experienced software engineer with a diverse background in software development and architecture. Currently serving as a Staff Software Engineer at Zendesk since June 2021, John has previously held significant roles including Lead Software Engineer at BigCommerce, where responsibilities included designing billing systems and improving observability metrics, and Application Architect at Bank of America, focusing on live data migration systems. John's earlier experience includes Senior Software Engineer positions at VoApps, Inc. and Patientco, as well as an Interim CTO role at Acculynk P2P, showcasing a strong ability to lead projects and innovate solutions across various organizations and industries.
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