Kevin Vanscoder currently serves as a Principal Technical Account Manager at Zendesk, focusing on customer adoption and optimization of SaaS products. With extensive experience at Zendesk since 2011, Kevin has held various roles, including Senior Solution Consultant and Solution Architect, where significant contributions included enhancing customer communication through Sunshine Conversations and expanding brand visibility in the Great Lakes region. Prior to his current role, Kevin worked as a Customer Experience Strategist and Business Development professional at GoEnvoy.co. Kevin holds a Bachelor of Arts in Philosophy from The Ohio State University.
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