Laura D. is a seasoned professional with extensive experience in solution engineering and consulting, currently serving as a Senior Value Architect at Zendesk since August 2021. Previously, Laura held multiple roles at Salesforce, focusing on financial services, where innovative custom solutions were developed for key decision-makers. Prior roles include providing customer solutions at Ancestry, where exceptional support across diverse markets led to high customer satisfaction ratings, and operating as a Telephone Operator at Plassey Cabs. Laura's educational background includes a Master of Arts in Digital Arts and Humanities, a Diploma in Business Analysis from IBAT Dublin, and other relevant studies in leadership and languages from various institutions. Additionally, Laura has pursued ongoing professional development in communication and influence.
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