Mike Formus is a seasoned software engineering professional currently serving as a Staff Software Engineer at Zendesk, focusing on deployment experience and CI/CD tooling. Prior to this role, Mike held various positions at SoftServe, including Director of the Quality Management Office, where responsibilities encompassed consulting on testing automation, managing client satisfaction, and developing quality management strategies. Additionally, experience includes roles such as Lead Test Automation Engineer, Senior Software Development Engineer in Test, and Test Automation Engineer across multiple organizations, emphasizing expertise in software quality, automation, and technical leadership. Mike holds a Master's degree in Information Security from Lviv Polytechnic National University and a Business English certificate from English Bay College.
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