Nicholas Hefty is a Site Reliability Engineer at Zendesk, where they have also held roles as a Senior Software Engineer and Premier Support Engineer. Nicholas previously worked at PPD as a Scientist and Technical Supervisor, overseeing team development and client relations. They began their career as a Researcher at the University of Wisconsin-Eau Claire, focusing on Liquid Crystal synthesis and analysis. Nicholas holds a Bachelor of Science in Chemistry from the University of Wisconsin-Eau Claire and a degree in Chemistry from Gustavus Adolphus College.
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