Robert Madison

Robert Madison, CPP, serves as the Global Security Operations Center Lead at Zendesk and has nearly 20 years of experience in security and safety roles across military, public, and private sectors. Previously, Robert held key positions including Intelligence Officer and Aviation Operations Specialist in the Army National Guard, and Security Chief at General Motors. Robert's expertise includes crisis management, risk assessment, and team supervision, demonstrated through various leadership roles in both operational and consulting capacities. Throughout their career, Robert has contributed to significant projects, such as supporting business continuity plans and leading security operations in high-stakes environments.