Ryan Scott is a Senior Engineering Manager at Zendesk, where they have been pivotal in leading the Customer Record group since 2020. Prior to this role, Ryan served as Engineering Team Lead and Senior Software Engineer within the same company. Their experience includes serving as a Software Engineer and Software Team Lead at Lambda Software from 2009 to 2012, and a Tech Lead at MyWave from 2014 to 2016. Ryan holds a Bachelor of Software Engineering from RMIT University, which they completed in 2011.
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