shilo lynch

Shilo Lynch possesses extensive experience in retail management and customer support, holding significant positions at DXL Group, Zendesk, and New York & Company. At DXL Group, Shilo served as Store Manager, focusing on customer service, team training, and store operations, while also participating in a brand overhaul initiative. In the tenure at Zendesk, Shilo transitioned through various roles, including Senior Manager, Premier Support, and developed strong technical and customer relationship management skills, providing tailored support for Enterprise users. Earlier experience at New York & Company involved driving sales and operational efficiency across multiple store locations, developing management teams, and ensuring compliance with company standards.