Shruti Dev is a certified and experienced product professional who currently serves as a Senior Business System Analyst in FinTech at Zendesk. They have a diverse background in product ownership, business analysis, and technical project management, having previously held roles at organizations such as JPMorgan Chase & Co., Avail Medsystems, and Mission Asset Fund. Shruti earned an MBA in Information Technology Project Management and Business Analytics from the University of North Carolina at Charlotte, following a B.Tech in Information Technology from Rajasthan Technical University. Across their career, they have adeptly driven roadmap definition and Scrum delivery in various tech sectors.
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