Simon Black is an experienced Staff Localisation Quality Engineer and Localisation Team Lead at Zendesk since November 2017, where responsibilities include collaborating on globalisation strategy, overseeing the migration to the Unicode ICU library, and enhancing customer experience through effective localisation processes. Prior to Zendesk, Simon held positions at SDL plc, including Engineering Line Manager and Senior Localisation Engineer, focusing on project delivery, team leadership, and improving localisation engineering functions. Additional experience includes a General Manager role at Fresh Poultry Shop and a Senior Developer position at Together Teamsolutions Co., Ltd. Simon holds a Bachelor of Engineering in Information Systems Engineering from Asian University of Science and Technology.
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