Simon Munch-Andersen is a Senior Director of Software Engineering at Zendesk, where they leverage over 20 years of experience in engineering and AI solutions. Previously, Simon served as Chief Technology Officer at Ultimate.ai, which was acquired by Zendesk, and held leadership positions at various tech companies, including Clue by Biowink and travel audience GmbH. Simon co-founded multiple startups, such as Receptus and Insightex, and has provided technical advisement at several organizations. They earned a Master of Science in Business Administration and Computer Science from Copenhagen Business School.
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