Stephen Murphy is a seasoned support leader and coach currently serving as a Senior Manager of Premier Support at Zendesk. With a Master's degree in Organisational Psychology and Work Behaviour from Dublin City University, and prior leadership roles at companies such as Amazon Web Services and Coinbase, Stephen has over a decade of experience in the tech industry. They have successfully driven initiatives to enhance customer satisfaction, manage large teams, and implement organizational changes that prioritize customer-centric strategies. Stephen is known for their capability to foster mentor relationships and develop effective training programs throughout their career.
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