Steven Bloch is an experienced engineering manager with a strong background in IT operations and software engineering. Currently serving as Engineering Manager and Team Lead for DevOps and Software Engineering at Zendesk since June 2021, Steven's role focuses on ensuring the reliability, performance, and scalability of Zendesk's flagship product, Zendesk Support. Prior to this, Steven held positions including Principal Engineer and Head of IT, Operations, and Software Engineering at gamigo, Inc., and Principal Engineer at WildTangent, where responsibilities included managing corporate IT, eCommerce operations, and IT budgeting. Steven's earlier experience includes roles as Sr. Systems Engineer at Motricity and Systems Analyst at Siemens Business Services, with a focus on providing high-level IT support. Steven holds educational credentials from the University of Washington and Kent State University.
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