Thomas Countz is a Senior Software Engineer at Zendesk, focusing on infrastructure support for Ruby and Rails within the organization. They have contributed significantly to the Ruby Platform Core team since 2021, where they build tools and define best practices to enhance application performance. Previously, Thomas explored various roles, including acting at Syracuse Stage and baking at Runner & Stone, showcasing a diverse range of interests. They earned a Bachelor of Fine Arts in Acting from Syracuse University in 2015, further enriching their creative pursuits.
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