Yi Liang is a Senior Solutions Architect at Zendesk, where they focus on helping customers leverage the Zendesk platform to enhance customer experiences and drive productivity. They previously held significant roles at BEA Systems, Oracle, and Akamai Technologies, excelling in solution selling and receiving multiple awards, including APJ Most Valuable Player at Akamai in 2020. Yi earned a Bachelor of Science in Computer Software Engineering from Tsinghua University after completing a Bachelor of Science in Computational and Applied Mathematics at the Beijing Institute of Technology.
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