Martin F.

Martin F. has a diverse work experience across various industries and roles. Martin started their career in 2010 as a Student Assistant at Peking University, where they worked for the European Centre for Chinese Studies. Their responsibilities included reviewing teaching material and editing the ECCS Student Guide.

In 2009, Martin worked as a Delivery Specialist at Gastl Buchhandlung, a bookstore in Tübingen. Martin was responsible for delivering orders to various institutes of Tübingen University, dispatching postal deliveries, and managing the bookstore's facilities.

From 2011 to 2015, Martin worked as a Student Assistant at the Library for Chinese Studies at the University of Tübingen.

In 2015, Martin joined China Centrum Tübingen as a Research Assistant. Martin played a vital role in establishing the China Center and performed tasks such as coordinating Chinese delegations, organizing events and lectures, and managing CRM and web administration.

In 2016, Martin joined Zenjob as a Customer Operations Manager, and later became the Head of Customer Operations. In these roles, they provided leadership and direction to multiple teams and over 60 employees. Martin developed and implemented strategies to streamline operational processes and optimize service workflows. Additionally, Martin led B2C customer retention programs, enhancing user experience and customer lifetime value.

Currently, in 2023, they are working as a Product Manager at Zenjob.

Martin F. completed their Bachelor's degree in Chinese Studies & Media Science at the University of Tübingen from 2008 to 2013. Martin then pursued a Master of Arts (M.A.) in Chinese Studies at the same university from 2013 to 2016. During their studies, Martin also had the opportunity to further their Chinese Studies by attending Yunnan Normal University for a year in 2010 and briefly studying at Peking University in the same year. Additionally, Martin obtained a certification as an Assistant for Social Services from TÜV Rheinland AG, although the specific details of when they obtained it are not provided.