BB

Brandon B

Support Engineer at Zenoss

Brandon B has four years of work experience. From 2019 to present, they have been a Support Engineer at Zenoss. From 2018 to 2019, they were a DevOps Support Engineer at Swift Sensors, Inc., where they deployed code to multiple environments for testing and production, created Linux scripts for multiple processes, and sourced ways to increase functionality while decreasing resources used for code deployment and operations. From 2018 to 2016, they were an Office Manager at Austin Paper Company, where they deployed various strategies to improve visibility online including SEO, website updates, and technology improvements, developed original creative solutions for marketing products, improving efficiency, and increasing online presence, and was responsible for training, mentoring, and guiding employees to success. From 2016 to 2018, they were a Technical Account Manager at 501 Auctions, where they worked with teams to create strategies to solve customer and platform issues, developed Customer Success Plans to insure customer satisfaction and goal attainment, and assisted customers directly with technical support varying from software issues to live event support.

Brandon B has obtained a Bachelor of Science (BS) in Applied Sociology/Business Administration from Texas State University and a Professional Full Stack Development Boot Camp from The University of Texas at Austin in the field of Full Stack Development.

Links

Timeline

  • Support Engineer

    June, 2019 - present