Vaibhav B.

Vaibhav B. is a seasoned professional with extensive experience in customer success and sales across various industries, particularly in B2B SaaS. Currently serving as a Senior Customer Success Manager at Zenoti since May 2022, Vaibhav oversees a portfolio of over 55 accounts while managing a team of four customer success analysts to enhance customer engagement and retention. Previously, Vaibhav worked as a Licensed Real Estate Salesperson in the Canadian market, a Customer Success Lead at Aptean focusing on the food and beverage sector, and a Customer Success Consultant at Cvent, where expertise in managing high-value client projects was demonstrated. Vaibhav's career began at Thinksoft Limited as an Account Manager, significantly exceeding sales quotas. Educational credentials include an MBA from Anglia Ruskin University and a B.Sc. in Engineering and Management from the University of South Wales.