Stephen Smith

Stephen Smith has a strong background in the food service industry. Stephen began their career as a Restaurant Crew Member at Chipotle Mexican Grill in 2014. Stephen then progressed through various roles, including Kitchen Manager, Service Manager, Apprentice, and General Manager. In 2018, they moved to sweetgreen where they served as General Manager. In 2019, they joined Toast, Inc. as a Field Implementation Engineer and is currently working at ZenQMS as an Implementation and Client Support Specialist since 2020. Throughout their career, Stephen has been responsible for hiring, training, and managing teams of varying ages and experience levels. Stephen has also been involved in developing strategies to customize the user experience for customers, providing support to multiple customers simultaneously, and identifying potential client opportunities.

Stephen Smith attended Elizabethtown College from 2010 to 2014, graduating with a Bachelor of Science in Biology, General. In April 2020, they obtained a variety of certifications from LinkedIn, including Become a Customer Service Specialist, Become a Java Programmer, Cloud-Native Development Using Java with Eclipse MicroProfile, Communication Foundations, CompTIA Network+ (N10-007) Cert Prep: 6 Advanced IP Networking, CompTIA Network+ (N10-007) Cert Prep: 7 Wireless, Virtual, Cloud, and Mobile Networking, CompTIA Network+ (N10-007) Cert Prep: 8 Building a Real-World Network, CompTIA Network+ (N10-007) Cert Prep: 9 Managing the Network, Customer Service Foundations, Customer Service: Creating Customer Value, Customer Service: Managing Customer Expectations, Effective Listening, Java 11+ Essential Training, Java Memory Management, Java Persistence API (JPA): 1 The Basics, Java Persistence API (JPA): 2 Inheritance and Querying, Learning JDBC, Learning Java, Learning Java Applications, and Nail Your Java Interview.