Heather MacNair

Senior L&d Specialist, Instructional Design at Zensurance

Heather MacNair has extensive work experience in various roles. Heather is currently employed as a Digital Learning Specialist at Zensurance since July 2021. Prior to this, they worked at their own company, Heather MacNair Designs, where they served as a UX/UI & Product Designer starting from April 2019.

Before starting their own company, Heather worked at Jones Brown Inc. from August 2017 to April 2019 as a Commercial Client Associate. In this role, they conducted market research, collaborated with team members for sales pitches and created visual reports for clients.

Heather also has experience working at HUB International, where they held multiple roles. From August 2016 to January 2017, they worked as a Commercial Claims Specialist, implementing streamlined claims handling processes and leading meetings with clients and insurance companies. Prior to this, they worked as a Commercial Claims Associate from March 2015 to August 2016, conducting client interviews and guiding them through the claims process. Heather's career began at HUB International as a Claims Assistant from February 2014 to March 2015.

In addition to their insurance-related roles, Heather worked as a Brand Ambassador at Influence Marketing from May 2013 to October 2013, and as a Student Marketing Assistant and Data Manager at Collins Barrow from May 2012 to August 2012.

Heather MacNair completed their Bachelor of Arts in Health Studies at Queen's University from 2009 to 2014. From 2020 to 2021, they pursued studies in Web Development, focusing on HTML, CSS, and JavaScript through freeCodeCamp. Additionally, Heather received a Certificate in User Experience & Product Design Immersive from General Assembly, which they completed between an unspecified start year and 2019. Prior to their university education, they attended White Oaks Secondary School from 2005 to 2009.

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