Arianne Joy Concha

Senior Manager; Sales Operations at Zentility

Arianne Joy Concha has a diverse work experience that spans multiple companies and roles. Arianne Joy started their career at IBM as a Technical Support Representative from June 2006 to November 2008, where they provided high-level customer care and technical support for Apple products.

Arianne Joy then worked as a freelance Admin Support for Odesk from January 2010 to February 2012, where they primarily worked as an encoder, researcher, and web content writer for various clients. Their responsibilities included conducting research for contact information and writing web content for blogs and websites.

In 2016, Arianne joined 108 MAIN as a Virtual Assistant from January 2016 to January 2018. In this role, they worked as a virtual assistant for a US-based client, handling tasks such as customer service, email management, data entry, web research, and managing client schedules. Additionally, they updated the client's website using WordPress, managed social media accounts, and created original content for social media, SMS, and email marketing.

Since June 2016, Arianne has been working at Zentility in various roles. Arianne Joy initially started as a Data Manager and Operations team member, where they led the onboarding process, managed data, and oversaw production processes. Arianne Joy also provided insights on production issues and contributed to the improvement of the company's operations. Currently, they hold the position of Senior Manager in Sales Operations since January 2021, but specific details about their responsibilities in this role are not provided.

Arianne Joy Concha received their Bachelor's degree in Computer Engineering from the Polytechnic University of the Philippines. Arianne Joy attended the university from 2000 to 2005. In addition, they obtained a certification in English Proficiency from EF English First in December 2019.

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