Luis E Rivera Encarnacion MBA

Client Services Lead at Zenus Bank

Luis E Rivera Encarnacion MBA has a diverse work experience in the banking and call center industry. Luis E currently holds the position of Client Services Lead at ZENUS BANK since February 2021. Prior to that, they worked at Optum as a Call Center Supervisor from February 2020 to February 2021.

Luis also has extensive experience at Popular, where they held multiple roles. Luis E worked as a Call Center Supervisor from 2016 to 2019. Luis E also served as a Document Control Specialist from May 2015 to April 2016. Prior to these roles, they worked as a Telephone Service Representative from June 2012 to May 2015.

Luis E Rivera Encarnacion MBA began their education journey in 2007 when they enrolled at Universidad Del Este. Luis E studied Education and pursued a Bachelor's degree, completing their studies in 2012. Continuing their academic pursuits, they then joined Universidad Metropolitana in 2015, where they embarked on a Master of Business Administration (MBA) program. Over the course of two years, from 2015 to 2017, Luis E Rivera Encarnacion successfully completed their MBA, focusing on Business Administration and Management, with a specialization in General Management. No further information about their education history is provided.

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Timeline

  • Client Services Lead

    February, 2021 - present