CJ

Claudio Mazzei Leon Hernandez Junior

Technical Support Engineer PL at Zenvia

Claudio Mazzei Leon Hernandez Junior has a diverse work experience spanning over a decade. In 2010, they worked as a Systems Operator Jr at Globosat, where they gained expertise in operating equipment and mastered exhibition processes. From 2011 to 2013, they worked as a Support Analyst at NEC Brasil, responsible for monitoring TV channels and troubleshooting in internal systems. Claudio then joined Oi in 2013 as a Telecommunications Technician Pl, operating internal systems and monitoring TV channels. During their time at Rede Globo from 2013 to 2018, they held roles as a Systems Technician PL and Systems Technician Sr. Claudio was involved in tasks such as creating reports, developing dashboards, and providing technical and operational training. From 2020 to 2021, Claudio worked as a Network Analyst at Telcomanager Technologies, configuring management tools and automating tasks. Currently, they are working as a Technical Support Engineer PL at ZENVIA, demonstrating skills in problem analysis, API testing, and SMS traffic platforms.

Claudio Mazzei Leon Hernandez Junior has a diverse education history in the field of Information Technology and Management. From 2006 to 2008, they attended Colégio de Aplicação Jose de Souza Herdy, where they studied Data processing and web development. In 2008, they also pursued a Technician degree in Telecommunications Technology/Technician from Escola Tecnica Electra.

In 2013, Claudio started their Bachelor's degree in Management Information Systems at Estácio and completed it in 2017. Continuing their education at Estácio, they then focused on Information Security and obtained a degree in that field from 2019 to 2021.

Claudio also pursued additional certifications to enhance their knowledge and skills. In 2019, they completed Scrum Fundamentals and Advanced Scrum Techniques courses through LinkedIn. In 2020, they obtained the NSE 1 and NSE 2 Network Security Associate certifications from Fortinet, as well as the AWS Cloud Practitioner Essentials certificate from Amazon Web Services (AWS). Claudio also attended courses on scripting, hacking, privacy, and data protection.

In 2021, Claudio obtained several certifications, including Certified Cisco CCNA 200-301 from Udemy, Curso Privacy and Data Protection Essentials - PDPE EXIN from IDESP - Instituto Daryus de Ensino Superior Paulista, and Introduction to Cybersecurity from Cisco. Claudio also completed certification courses on SLAview and TRAFip from Telcomanager.

Overall, Claudio Mazzei Leon Hernandez Junior has a strong educational background in Information Technology and Management, supplemented by various certifications in cybersecurity, privacy, and data protection.

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Timeline

  • Technical Support Engineer PL

    October, 2021 - present