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Eliza B.

Conversational AI Analyst at Zenvia

Eliza B.'s work experience includes a role as a Conversational AI Analyst at ZENVIA since October 2021. Prior to this, they worked at Atento as a Service Analyst from August 2019 to October 2021. Eliza also has experience as a Marketing Assistant and an Apprentice at Carglass Brazil from August 2016 to October 2018, and as an Administrative Assistant at Kumon Brasil from April 2015 to April 2016.

Eliza B.'s education history includes several different educational institutions and fields of study. In 2015, they enrolled in Anhanguera Educacional, where they pursued a Bachelor's degree in Communication, with a focus on General Communication. Eliza completed their studies at this institution in 2019.

During their time at Anhanguera Educacional, Eliza B. also attended the SAGA - School of Art Game and Animation from 2016 to 2018. While there, they studied Graphic Design, although they did not obtain a specific degree in this field.

In 2023, Eliza B. attended ESPM Escola Superior de Propaganda e Marketing, where they pursued a program in Customer Experience (CX). This program focused on concepts, tools, and the practical application of customer experience techniques.

Overall, Eliza B. has a diverse educational background, with studies in Communication, General; Graphic Design; and Customer Experience.

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