Ilson Júnior

Ilson Júnior is a Salesforce Business Analyst with over five years of experience in technology solutions and user experience. They have held various roles, including Senior Business Analyst at ZENVIA, where they managed Salesforce administration and defined functional requirements. Previously, Ilson worked at Dell as a Technical Support Analyst, providing support for Dell Client equipment, and at Comercial Vitória, where they began their career in IT support and administrative roles. Currently, Ilson is pursuing a degree in Technology in Internet Systems at the Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Sul. They are known for their organizational skills, proactivity, and commitment to customer satisfaction.