Himanshu Rawat

Himanshu Rawat is an experienced professional in customer success and operations management, currently serving as the Director of Customer Success at Zenya.io since July 2020. In this role, Himanshu leads initiatives to enhance guest experiences and streamline operations for various teams. Previously, Himanshu held positions such as Service Delivery Leader at PCITS Pte. Ltd., Manager-Support & Outsourcing at AdviserLogic, Operations Manager at Aon Hewitt, and Group Manager at Encore Capital Group. Himanshu's expertise includes team leadership, customer relationship management, process optimization, and strategic planning, underscored by a strong educational background in commerce and customer care.