Olivia Bradley-Edwards

Olivia Bradley-Edwards has a diverse background in technical support and service management, currently serving as a Service Manager at Zenzero since October 2016, following roles including Service Desk Manager and Senior Technical Support Engineer. Prior experience includes positions at Merlin Entertainments as a Senior Technical Support Analyst and at Tulip Ltd as a Service Delivery Specialist. Additional roles span from IT Engineer at Henley-in-Arden School to ICT Support Engineer at LCP Ltd., and an apprenticeship at JBC Computer Training Ltd. Olivia possesses extensive skills in fault finding, server management, network security, and customer service, with a commitment to maintaining professional standards and meeting SLAs. Education was completed at Myton Science Academy from 2006 to 2011.