Zevas Communications
Pranshu Prasun is a Reporting Analyst at Zevas Communications since October 2022, previously serving as an Assistant Store Manager at Freshii and a Student Intern at Microsoft, where involvement included Post-Graduate Student Survey Analysis using PowerBI. Prior experience includes roles as a System Engineer and Associate System Engineer at IBM, focusing on application development with OracleDB, and an internship at Nokia. Early professional exposure included internships at Bharat Sanchar Nigam Limited and educational achievements include a Master of Science in Business Analytics from UCD Michael Smurfit Graduate Business School and a Bachelor of Technology in Electronics and Telecommunications from SIT- Symbiosis Institute of Technology.
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Zevas Communications
Zevas, established in 2003, is a leading provider of outsourced and in-sourced customer contact solutions. Every company has an organisational architecture unique to them. Some are large multinationals looking to outsource, others are successful start-ups reaching an accelerated growth stage. Customers are central to everything we do and context is important. We consult with new and existing clients regularly to customise a service that best fulfills their own requirements. Our staff are highly trained professionals who specialize in catering to clients needs and regularly exceeding expectations. We work with small businesses up to some of the largest global companies in Financial Services, Telecommunication Service Providers, Digital Media, Utilities and Charities, across European and North American markets. Our services include the following: •Pre-sales Lead Generation. •Customer Retention and Win-Back. •Customer Service. •Outbound call centre. •Inbound call centre. •Web Sales via web chat. •Customer Service via web chat. For more information, visit the website in our bio.