ZF Group
Yannick L. is a seasoned professional with extensive experience in quality management and customer satisfaction across various industries. Currently serving as the Co-Founder of NutriNL Distribuciones, Yannick focuses on creating supplement protein gummies to support healthy lifestyles. As Global Warranty Management & Field Quality Excellence Director at ZF Group, responsibilities include managing warranty costs, driving digital transformation, and promoting customer quality initiatives. Previous roles include Head of Global Field Claims Management at WABCO and Global Customer Quality Manager at Cummins Inc., where successful strategies and improvements were implemented to enhance customer satisfaction and operational efficiency. Additional experience encompasses roles in quality assurance, supplier management, and customer service spanning multiple companies and sectors. Yannick holds a Master of Science in Quality Management and Business Excellence from Université Claude Bernard and a BTS in Engineering from Lycee Brequigny.
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