Tamara Dent

Tamara Dent is a seasoned leader in business process automation and technology augmentation, currently serving as the Senior Director at BCD Meetings & Events since May 2018. With a strong background in managing global teams, Tamara oversees a group of 15 managers responsible for over 400 meetings across 100 congresses annually for a major pharmaceutical client. Previous roles include Director of Compliance for Life Sciences at American Express Global Business Travel, where notable achievements included improving customer audit results from 35% to 95% within 18 months. Tamara's career began in travel management with American Express and includes significant positions at Swiss International Air Lines and Which?, showcasing a robust expertise in customer service and operations across various sectors. Tamara holds a BTEC in Travel & Tourism from Brighton MET and a GCSE from Hove Park School.