Michael Holbrook focuses on supporting frontline teams in their current role in Contact Center Operations at Zillow. They previously held various positions at Zillow, including Senior Manager in the Project Management Office and Principal Business Operations Manager. Michael has also worked as an Associate at TerraPass, performed as a Retail Sales Associate at T-Mobile USA, and served in roles at Private Venture Capital. They earned a B.A. in Operations Research & Management Science from the University of California, Berkeley.
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