Sami Salehin

Sami Salehin is an experienced Senior Unified Communication Engineer at Zillow since May 2016, specializing in Genesys Cloud implementation, Contact Center Administration, and advanced call routing systems. Previous roles at Zillow include IT Support Specialist III and Systems Engineer, focusing on troubleshooting IT issues and custom call flow development. Before joining Zillow, Sami spent nearly a decade at Apple in various positions, including In-Store Guest Trainer, Mac Genius, and QA/UAT Tester, emphasizing team training, technical support, and software testing. Additional experience includes a role as a Product Specialist at Real Canadian Super Store. Sami holds multiple degrees, including a Bachelor's in Business Administration from the University of Washington and a Server Administration degree from Edmonds College.