Tamera Draper

Tamera Draper is an experienced Customer Success Manager currently at Zillow, with a strong background in account management and client relations across various sectors. Prior roles include serving as Manager of Customer Success and Account Executive for a consultancy, where Tamera managed a book of business exceeding $3M with a 0% churn rate. Tamera's extensive experience includes notable positions at HappyCo, Yardi, and RentPath, where contributions ranged from nurturing client relationships and driving upsells to managing P&L and sales operations. A graduate of California State University with a Bachelor of Science in Criminal Justice, Tamera demonstrates a consistent record of exceeding performance goals and collaborating effectively with cross-functional teams.