Jordan Edmunds has a diverse work experience, starting with their role as a Client Services Assistant at ProspectSoft Ltd in 2015. They worked closely with the Account Management and Client Success Management teams to provide excellent service to clients. They also interacted with company directors and senior management to optimize the usage of CRM software.
In 2017, Edmunds became a Customer Success Manager at ProspectSoft, where they focused on delivering customer projects and improving customer interactions. They also worked with the development team to implement Agile methodologies and eventually took on the role of Scrum Master.
In 2019, Edmunds joined Zing Dev Limited as a Scrum Master and later transitioned to the role of Business Development Manager, where they were responsible for uncovering the true value of organizations through joint discovery and insight sessions, as well as rapid prototyping. They eventually became the Head of Sales in 2021 and Sales Director in 2023.
Additionally, Edmunds gained experience as a Team Leader and Bar Staff at the University of Reading Bars Team from 2014 to 2017. They achieved record-breaking sales and handled key and money responsibilities.
Overall, Edmunds has a strong background in customer service, project management, Agile methodologies, and sales leadership.
Jordan Edmunds attended Henley Business School from 2013 to 2017, where they earned a Bachelor of Arts (BA) degree in Business and Management. Prior to that, they attended Simon Langton Grammar School for Boys from 2006 to 2013, although the specific degree and field of study were not provided. In addition to their formal education, Jordan obtained several certifications. In March 2018, they became a Certified ScrumMaster® (CSM®) through the Scrum Alliance. In May 2022, they completed the Help to Grow program from Oxford Brookes Business School. Most recently, in July 2022, Jordan received the Zing Rockstar Accreditation from Zing Dev.
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