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Logistics & Supply Chain

Zinus

Zinus' headquarters in San Leandro, CA, United States

The Tracy office focuses on customer support, IT management, and marketing strategies to enhance service delivery.

Tracy

TP Lee

Stacy Sullivan

Inhae Kim

Alex Barker

Reuben Magbanua

Maggie Chi Nguyen

Je Heun Lee

Danilo C.

Diego D.

Nina J.

Peng Teo

Sean Kim

This department manages client relationships and oversees sales strategies to enhance revenue growth.

Sales Operations

This department focuses on strategic marketing initiatives, brand development, and growth strategies to drive customer engagement and business expansion.

Marketing Department

This department oversees national operations and strategic leadership across various countries.

Country Management

This department oversees the strategic planning and execution of online sales initiatives, driving growth and customer engagement in the e-commerce sector.

E-commerce Management

The Customer Support Team at Zinus is dedicated to providing top-notch service to customers across various regions including the US, EU, and AU. The team handles customer inquiries, resolves issues, and supports the 100-night trial process through multiple tiers of support ranging from basic assistance (Tier 1) to more complex problem-solving (Tier 3). Team members ensure customer satisfaction by addressing needs promptly and efficiently, offering guidance, and maintaining Zinus's commitment to quality and service excellence.

Customer_Support_Team

This department manages forecast accuracy and inventory levels to meet customer demand effectively.

Zinus

Org chart

Teams

Sales Operations

Marketing Department

Country Management

E-commerce Management

Customer_Support_Team

Demand Planning

Offices

Zinus

Org chart

Teams

Sales Operations

Marketing Department

Country Management

E-commerce Management

Customer_Support_Team

Demand Planning

Offices

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