Karen Kwan

Karen Kwan has a diverse work experience in the financial crime compliance field. Karen currently holds the position of Senior Manager, Financial Crime Compliance at Zip Co, starting in November 2021. Before joining Zip Co, they worked at Westpac for four years. In their latest role at Westpac as Senior Manager, Financial Crime, Consumer Division, they were responsible for designing and executing strategic financial crime programs, including digitization of customer onboarding and regulatory reporting processes.

Prior to that, Karen held various roles at Westpac, including Senior Manager, Financial Crime Risk, where they provided advice, oversight, and challenge to the Strategy & Enterprise Services division. Karen also served as a Manager, Financial Crime Risk.

Karen's experience also includes working at JPMorgan Chase & Co. as a Consultant in EMEA Compliance Testing, where they designed and executed testing over key financial crime processes and controls across JP Morgan Europe. Karen also worked at HSBC as a Consultant in Europe AML Compliance Monitoring & Testing, where they conducted testing over financial crime processes and controls in multiple countries.

Moreover, Karen has worked at the American Chamber of Commerce in Australia as an Assistant Accountant, and at Ernst & Young as an Accountant in the Assurance Division, focusing on the Technology, Communications, and Entertainment industries.

Overall, Karen Kwan has demonstrated expertise in financial crime compliance, with experience in designing and executing testing programs, implementing control monitoring programs, and driving process improvements.

Karen Kwan's education history begins in 2007 when they attended the University of Sydney and obtained a Bachelor of Commerce degree with a focus on Accounting and Management. Karen continued their education in 2010 at the Chartered Accountants Australia and New Zealand, where they pursued a Graduate Diploma in Chartered Accounting, completing the program in 2012.

In 2018, Karen enrolled in two different institutions simultaneously. Karen attended the International Compliance Association (ICA), where they pursued an International Diploma in Anti-Money Laundering, completing the program in 2019. At the same time, they also studied at The Australian Financial Markets Association, where they obtained a Graduate Diploma in Anti-Money Laundering and Counter Terrorism Financing, again completing the program in 2019.