Kevin Faraday

Kevin Faraday is an experienced professional with a diverse work history. Kevin is currently working as a Senior Business IT Manager at Zip Co since January 2022.

From 2014 to 2022, Kevin worked at SoulCycle Inc. in various roles. Kevin started as an IT Deployment Specialist, where they were responsible for configuring and setting up networking equipment, computers, and telephony. Kevin also prioritized installation tasks, communicated with different teams, and ensured launch day goals were met. Kevin then progressed to become a Manager of Information Technology, Senior Manager of Information Technology, and ultimately Senior Manager of IT Operations, where they oversaw the company's IT operations.

Prior to their time at SoulCycle Inc., Kevin worked at Apple from 2006 to 2014. Kevin started as a Mac Specialist, where they assisted customers with their needs, advised on product selection, and set up new products. Kevin later became a Genius, providing personal support, troubleshooting hardware and software issues, and managing customer and product issues. Finally, they served as a Lead Genius, managing day-to-day activities, handling customer service escalations, and acting as the point of contact for technical issues.

In 2006, Kevin briefly worked at Convent of the Sacred Heart as a Network Support Specialist, performing onsite troubleshooting and diagnostics for the school's computer systems and supervising support staff.

Overall, Kevin Faraday has extensive experience in IT management, customer support, and troubleshooting, with a focus on the retail and fitness industries.

Kevin Faraday attended Purchase College, SUNY from 2002 to 2004 and studied Graphic Design. Kevin then went on to attend SUNY Westchester Community College from 2004 to 2006, where they pursued 3D Animation.