Liam Breton

Team Lead, Customer Experience at Zip

Liam Breton has a strong background in customer experience, having worked in various roles at Zip Co and Transport for NSW. In 2021, they started as a Customer Experience Specialist at Zip Co, where they provided support and assistance to customers. In 2022, they transitioned to Transport for NSW as a Complaints Officer, where they handled customer inquiries, maintained records, and worked towards finding solutions. Liam later rejoined Zip Co in 2023 as a Team Lead, overseeing the customer experience department and ensuring seamless payment solutions for customers worldwide.

Liam Breton earned a Higher School Certificate in Drama and Dramatics/Theatre Arts, General from Newtown High School of the Performing Arts in 2013. Following that, they pursued a Bachelor's Degree in Communications (Theatre/Media) at Charles Sturt University from 2014 to 2016.

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Timeline

  • Team Lead, Customer Experience

    March, 2023 - present

  • Customer Experience Specialist

    September, 2021