Nasser Lassoued is an experienced customer service leader with a strong background in team management across various industries. Currently serving as Customer Service Team Leader at Zip Water UK since October 2016, Nasser oversees a team of 15, specializing in areas such as Orders, Quotes, Installations, Residential, and Customer Service. Prior to this role, Nasser held positions at Euro Car Parts Ltd., where responsibilities included Branch Manager and Operations Manager, managing logistics and delivery teams. Nasser also served as Customer Service Supervisor at Bertram Group, successfully transitioning customer service operations and training new teams. Earlier experience includes Team Leader and Customer Services/Service Executive roles at Anglian Home Improvements, focusing on team development and customer issue resolution.
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