Michael Reynolds is an accomplished software engineer with extensive experience in bot and IVR system development. Currently serving as a Bot Engineer at Healthx since November 2020 and a Senior Software Engineer at DoneThatSoftware.com since February 2020, Michael specializes in implementing solutions using platforms such as Liveperson, Twilio, Google Dialogic, and Avaya. Previous roles include Contract Programmer for LivePerson at TTEC, Senior Multi-Media Developer, and Senior IVR Developer at Realpage.com, where significant expertise in Twilio and JAVA IVR development was established. Michael's background includes a venture as Developer/Owner at CrystalVoice, LLC, along with a solid foundation in C and C++ from earlier positions at Viecore, Inc. and Convergys. Michael holds a Bachelor of Science in Psychology from Boston College.
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