Collin Richards is a seasoned professional in customer success, currently serving as the Director of Customer Success at ZipLocal. They previously held the role of Customer Success Manager at SalesRabbit, Inc. from 2023 to 2024 and brought significant leadership experience from their time as Director of Client Services at Touchfon International between 2005 and 2010. Collin has also contributed to various positions, including Manager of Account Specialists and Customer Operations Director at Online Image® from 2014 to 2019. Their commitment to operational excellence and client satisfaction has shaped their career in driving exceptional customer experiences.
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