Jennifer Olson

Jennifer Olson has extensive work experience in the telecommunications industry. Jennifer currently works at Ziply Fiber as the Director of Field Operations, a role they have held since September 2023. Prior to this, they were a Senior Operations Manager at Ziply Fiber from July 2020 until September 2023. Jennifer also worked as a Network Operations Supervisor at Ziply Fiber from May 2020 to July 2020.

Before joining Ziply Fiber, Jennifer worked at Frontier Communications as a Network Operations Supervisor from January 2013 to May 2020. Jennifer also worked at ATCO Communication Services as a Project Manager - Engineering and Network Design from July 2011 to December 2012.

Jennifer's earlier work experience includes roles at Verizon and GTE. At Verizon, they held several managerial positions, including Call Center and IT Manager, Customer Operations Local Manager, Region Operations Manager, Construction Manager and Quality Specialist, and Call Center Specialist. Jennifer'stenure at Verizon lasted from April 1998 to June 2011. Prior to Verizon, Jennifer worked at GTE as a Call Center - Quality Trainer and Call Center - Consultant.

Overall, Jennifer Olson's work experience showcases their expertise in field operations, network operations, project management, call center management, and quality assurance in the telecommunications industry.

Jennifer Olson obtained a Lean Six Sigma Certified Green Belt from the University of Washington Tacoma in 2018. In 2015, they earned a Master Certificate in IS/IT Project Management from Villanova University. Jennifer also holds an Associates in Technical Arts Degree in Business Administration from Everett Community College, which they completed from 1991 to 1993. Additionally, they have obtained certifications in Lean Six Sigma Certified Green Belt and IS/IT Project Management.