Kelly Wood (Matteucci)

Kelly (Matteucci) Wood has over 20 years of experience in project management and customer support within the telecommunications industry. Currently serving as a Project Manager at Ziply Fiber since January 2021, past roles include Customer Service Analyst and Sales Support Analyst at Frontier Communications, where responsibilities encompassed supporting enterprise and mid-market commercial customers and managing installations for large businesses and government accounts. Earlier experience at CenturyLink and Network Computing Architects involved driving continuous improvement in customer service, managing telco projects, and developing operational processes. Kelly's extensive background reflects a strong focus on enhancing service delivery and client satisfaction within complex telecommunications environments.