Letitia McDonald

Letitia McDonald is a seasoned professional with extensive experience in sales and customer service, currently serving as a Senior Inside Sales Manager at Ziply Fiber since June 2020. Prior to this role, Letitia held the position of Call Center Manager - Sales at Wave Broadband from September 2010 to February 2020, where responsibilities included performance management, revenue growth, coaching employees, and sales training. Letitia also served as Apartment Manager at Castellan West Apartments from March 2007 to September 2010, achieving significant occupancy goals and fostering strong resident relationships. Earlier in the career, Letitia was a Customer Service Representative at Cingular Wireless from February 2005 to March 2007, excelling in customer service and sales support. Letitia holds an education from Pierce College at Fort Steilacoom.