Ziply Fiber
Michelle Whitten has a robust background in billing operations and financial management, currently serving as the Billing Operations Manager at Ziply Fiber since May 2020. Prior experience includes a decade at Frontier Communications in various roles such as Senior Financial Analyst, Project Manager, and Offline Center Supervisor, focusing on revenue assurance, process enhancement, and system conversion. Previously, Michelle worked at Verizon as a System Analyst and Supervisor, where responsibilities included ticket resolution, order automation, and project requirements. Michelle holds a Bachelor of Applied Science in Accounting and Business Management from San Jose State University and completed coursework in Business Administration at the University of Nevada-Las Vegas.