William Barger

Senior Customer Experience Manager at Ziply Fiber

William Barger is a seasoned professional in customer experience management with extensive experience in the telecommunications industry. Currently serving as Senior Customer Experience Manager at Ziply Fiber since May 2020, William previously held various management positions at Frontier Communications from November 2007 to May 2020, including Call Center Manager, Call Center Sales and Service Supervisor, Sales and Service Lead, and Sales and Service Consultant. William holds a Master of Business Administration (M.B.A.) from the University of Phoenix, completed in 2012, and a Bachelor of Business Administration (BBA) in Business Administration and Management from the University of Washington, earned in 2006.

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Marysville, United States

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Ziply Fiber

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Hi, we're Ziply Fiber, and we're building the Northwest's best, fastest network for business. Here are just 4 reasons our new & improved fiber network is better: • Capacity management―With network usage capped at just 40%, there’s plenty of bandwidth to spare when upgrades are necessary or individual components fail. • Redundant core―Our core backbone is capable of 20+ TBps on all inter-city fiber routes, with fully redundant local aggregation networks & multiple fiber connections down to the hub site level. • Best, fastest network―We’re investing $500 million in the communities we serve, for the best connectivity experience now and in the future. • Regionally focused network―We’re local, with headquarters in Kirkland, WA, and offices in Everett; Yakima; Beaverton, OR and Hayden Lake, ID.