JM

Jason Moore

Customer Success Manager at Ziptility

Jason Moore has a diverse range of work experience. Jason currently works as a Customer Success Manager at Ziptility, where they support water/wastewater crews and leaders in asset management and compliance. Prior to this, they worked as a Customer Success Manager at TodayApp, providing dedicated support to customers and troubleshooting for the development team.

Before their roles in customer success, Jason worked as an Insurance Premium Auditor at Wilkinson Insurance Services, Inc., analyzing financial documents and managing multiple audits simultaneously. Jason also served as an Insurance Consultant at Rock Creek Insurance, specializing in property and casualty insurance and risk management consulting.

Jason has also worked as a Market Research and Marketing Strategy Consultant, providing research and analysis for potential business ventures, and as a Business Development Consultant, identifying opportunities and analyzing cash-flow for various industries.

Earlier in their career, Jason worked as a Metal Fabricator at Range Projects, consistently producing high-quality outcomes, and as a Server and Cook at Sofa King Juicy Burger, where they prepared food items and took customer orders.

Jason also spent a season as a Crewmember-Salmon Fishing at Fields and Sons, Inc., operating fishing vessels and working in remote and dangerous conditions. Additionally, they have experience in customer service and mechanics at Indiana Pacers Bike Share and as an intern at BeanLab, where they generated marketing media and evaluated local competition.

Jason Moore obtained a TechDegree in Full Stack JavaScript from Treehouse in 2021. Prior to that, they earned a Bachelor's Degree in Business Marketing from Covenant College between 2012 and 2016. In addition to their formal education, Jason also obtained a certification in Customer Success Leadership Accelerator from the Customer Success Collective in May 2023.

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Timeline

  • Customer Success Manager

    April, 2022 - present